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Servant / Maid Verification

In India, domestic helps or servants are more than just our servants as over the period of time, they are considered to be a part of the family. Often the woman of the house monitors the staff. Hence, it is essential to verify the background and history of the individual involved, so that the family, especially, the younger ones and the women in the house, can feel secured in their company.

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Domestic Help

Importance of Domestic Help Verification:


  • In the recent past, we were alerted regarding tragic episodes where domestic helps drugged or even murdered the family members with criminal intent. Though our Law states the importance of domestic help verification but the concern lies in the fact that, it is still not a mandatory step to follow. Even though it is extremely crucial, there are several factors because of which people are not too enthusiastic to follow it. At times families hesitate telling their helps about getting them validated by the police authorities. Many a times, even the servants are not willing to co-operate since, they do not want the police to inspect them and harass them or their families or visit them in their native places.
  • Domestic helpers though not related to the families, are perhaps the closest members to stay in the house. The drivers who drive us to the workplace or house, caregivers or maids who serve us on a daily basis in our homes or the butler of our house gradually becomes a crucial part of our lives. In such a situation, it is essential and recommendable to have a complete background verification done to be rest assured while we are absent from home or we are in their company. A Domestic Help Verification not only safeguards us from possible crimes but also implants our faith in these people.
  • On the other hand, in the present family structure, the aged couples need to reside in the house all by themselves. Mostly, they are reliant on the caregivers for their daily routine. However, majority of the time the history or background of these helpers is not properly verified thoroughly by the police, with the uncertainty that they might leave the job. Thus, invalidated domestic helps make these vulnerable dependant individuals their quick and easy target. In such homes the domestic helps commit robberies and murders and become untraceable.

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How is the Domestic Help Verification Service rendered?

  • A domestic help’s background verification can be ideally performed by outsourcing the case to a third-party vendor who can professionally mitigate the risk of fraud and dishonesty. Precisely, only these Agencies can accurately prepare the candidates’ reports as they apply variety of methods, such as, automated technologies, expert screening officers and registered platforms to deliver a complete report. Naturally suspicions would arise on anyone who works in our homes or works in closeness to our family members. Hence, authenticating their credentials is not only necessary but mandatory.
  • A reliable Background Verification Agency collects and sends valid Identity proofs such as, Voter’s ID card, PAN card and Aadhar card of the domestic help with a letter attached, to the District Superintendent of Police. After a thorough checking of the files and verifying the candidate by visiting his/her house, the concerned police authority produces a report called as a Police Clearance Certificate. Through a Pan-India Court Record Database check too, the criminal history of the candidate can be verified. Only an established Background Verification firm has the accessibility and the knowledge to feed in the relevant inquiries.
  • A complete domestic screening services provide the employers with comprehensive report by acquiring previous employer’s references, address verification and criminal history reports (if any).

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Offline or Online Domestic Help Verification:

  • Whether it is a domestic help or Maid, Cook or any other domestic staff serving in the house, achieving a Background Verification on them is as challenging as getting them. However, the standard offline procedures of domestic help in India though always available, are quite tiring to accomplish.
  • A hard copy of the Domestic Help Police Verification Form or Background Verification Form needs to be collected from the nearest Police Station. It can also be found at the Housing Society’s Admin Office at times. Few cities make the Domestic Servant Police Verification Form available online. Generally, the rest of the steps still need to be completed offline.
  • The form needs to be filled out for the domestic worker or maid including his/her entire detail.
  • After this, the form needs to be submitted physically to the nearest local Police Station or the maid can be asked to do the same.
  • If required, sometimes, the employer needs to attend the P.S. personally, accompanying the domestic staff.
  • If any relevant documents are still pending, the employer needs to revisit the Police Station.
  • After a few days, finally, the employer gets to collect the sanctioned & stamped copy of the Police Verification Form.
  • Just about less than 10% of people go through a systematic due diligence conducted on their maids. Undoubtedly, in our hectic schedule, this kind of an exercise seems like an assignment and because of that we often tend to avoid it altogether until we are able to. Many of us are aware of this kind of a situation.

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Is an ID proof enough to ensure the safety of our family?

  • The fact is, in reality, nobody can take the guarantee of anyone. Hence, the accurate validation can only be achieved after a proper verification of the credentials of the person in question by the experts.
  • To assume and doubt that the past of every domestic help is tainted or his/her background is damaged, would be unfair. A predictable 80% - 90% of domestic helps and other workers are honest people who are earning a sustainable and respectful livelihood. Only an appropriate professional Background Verification of our domestic helps can ensure the safety and security of our families in every possible way.
  • Address Verification Physical Address Verification of the Domestic help is conducted on a special request, with an additional charge. In this step, an executive, who is the verifier, visits the current and the permanent address of the maid or domestic helper and validates the place of living claimed by him/her to the employer. Such a professional verification process certifies a harmless atmosphere at home and ensures the safety of our family. Through this kind of verification the employer is able to make an informed decision on the domestic worker/ maid already hired or about to be hired.
  • Identity Verification In ID Verification at the basic stage, the Identity of the concerned domestic staff/maid is verified through certain authentic sources of the Government. When we bring someone into our homes we want to ascertain the validity of his or her identity. After all, unfortunately we live in an era where identity theft is predominant. An identity check can assist in giving us the details which can be utilized to be more aware about who exactly we are bringing home. It can reveal whether the person is being genuine with the basic personal information. Domestic Help Background Verification services scan the documents and perform necessary exercises such as,
  1. Adhaar Card Authentication.
  2. Voter Card verification.
  3. PAN Card verification.
  4. Passport validation (in case the individual belongs from a neighbouring country).
  5. Driving license validation (two wheelers, if any).Few reputed Background Verification Companies perform detailed checking with the association with UIDAI, NSDL and other reliable District Government portals. They ensure a diligent Background Screening of the credentials of every individual who undergo the process.

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Is an ID proof enough to ensure the safety of our family?

  • Reference Verification An important parameter in Domestic Help Verification is a Reference Check with the previous employers. They are able to assist the present employers in taking a decision about the candidate as, in India, word of mouth is highly valued. An experienced verifier discovers the authenticity of the maid or the caregiver by-
  1. Verifying the background of the domestic help 
  2. Verifying the domestic help by utilizing technical methods such as, recording their finger prints, photos and other essential data.An appropriate Reference Verification is performed with the previous employer, to whom the candidate has specifically reported. An impartial viewpoint and a valuable opinion about the individual’s past behaviours and performances are investigated. Additionally, relevant questions related to the employer’s requirements are applied in Reference Verification, so that the best reference documentations can be prepared.
  • Criminal and Court Record Verification (based on the given address): In Criminal and Court Record Verification, the Criminal/Court Records of the maid or domestic help is scanned. Criminal/Court Cases of individuals (if any) are discovered through reliable District Government portals and verified from -
  1. Supreme court
  2. High court
  3. District Civil Courts & Tribunals
  4. In Criminal Verification the inspection executive co-ordinates with the local police authorities and helps the employer detect whether the individual candidate was involved in any unlawful activity or has any criminal past. Even running a Civil Background Check can reveal a lot about the character of the candidate. Civil Background Verification exposes those aspects of the potential maid or domestic help, which are though not violent or illegal in nature, but can throw some light on how the candidate handles civil arguments or disputes.
  5. Crimes in connection to domestic helpers and security guards are rising up at an alarming degree. As per the NCRB (National Crime Records Bureau) survey, near about 700 crimes recorded every year, involve the housekeepers, domestic helpers and servants. Servants can no longer be trusted on their outer appearances only! The shooting number of tragic criminal cases is pushing homes to depend on genuine Background Check Agencies for trustworthy Domestic Help Verification services.
  • Police Verification Our maidservants happen to have the access to the most crucial things of our lives. Our family, our wealth, our assets and our property are all in accessible distance from them. In India, crimes involving domestic servants are rapidly increasing. Escalating number of thefts and murders all over the country have forced numerous State Police to make maid verification a mandatory step to follow before employing them. A thorough methodical Police Verification for domestic help confirms that the potential domestic help or maid’s specifics are recorded with the local Police Station. This ensures that at the time of any crime, the authorities are able to retrieve the details and trace the person. Especially, in homes where the caregivers or domestic helpers are looking after the children, the elderly or the ailing members of the family, a legitimate police checks is vital to rule out bringing in people who are past wrongdoers. A Domestic Help Background Verification Agency assist the local police to ensure safety and security of the aged or ailing couples who sometimes live in assumption and threat of getting abused by their caregivers. An expert Verification Firm, at the request of certain Residential Welfare Association offers Vendor Verification as well.
  • Global Database Verification Global Database Verification is a global and country-specific databases check to validate if a candidate has been associated to any actions involving fraudulence or criminalities. A Global Database Check for domestic worker can disclose if the person in question had any involvements to organized crime or if s/he poses a threat related to reputational, legal or obedience issues. A Database check exposes and warns the employer about any offence or misconduct committed by the candidate earlier in the past.
  • We are giving you a sample of a Domestic Help Police Verification Form: https://www.aaptaxlaw.com/pdf-word-formats/domestic-help-verification- format-delhi-police.pdf